Is Fergus limiting your business growth?
More automation, deeper profitability analysis, quoting, asset inspections and AI all in one modern, unified platform.
Workflow control beyond quoting and basic job scheduling.
Built for asset-intensive and compliance-driven operations.
Structured migration support is available for Fergus customers.
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A platform designed for efficiency and growth.
Fieldmagic centralises quoting, job management, assets, scheduling and automation into one cohesive platform, giving growing teams the structure they need to operate with confidence.
Instead of juggling separate tools or workflows that only cover part of the job, Fieldmagic connects every stage of service delivery. Your field teams stay aligned, your office team gains clarity, and your organisation benefits from operational efficiency that scales.
Smart Automation & Connected Operations
• Contract-based recurring scheduling
• Conditional workflow automation
• Integrated document and compliance workflows
• API-ready integrations for finance and CRM systems
Designed to reduce manual administration and improve operational clarity.
Our platform is powerful yet easy to use, giving technicians a fast and accurate way to capture asset information in line with relevant standards, keeping fieldwork simple, efficient and focused on getting the job done.
An app for iOS and Android that is
DESIGNED to work OFFLINE
Built for iOS and Android, the Fieldmagic mobile app gives your technicians the tools they need - right in their hands
Designed for Offline Use
A mobile app that is designed to work offline first. That means that whether your technicians are in a cement basement or the middle of the Australian outback, they can still work.
Mobile Quoting, Job Management, Asset Inspections & Timesheets
Designed to be fast and easy to use, with a mobile app designed for technicians, making fieldwork simple, efficient, and focused on getting the job done, not just entering data.
Mobile Checklists for Compliance & Safety
Use Fieldmagic’s mobile checklists to standardise key field tasks, from safety checks to asset inspections and compliance steps, ensuring consistency across teams and keeping office and field operations aligned on a single platform.
Smart Automation & Connected Operations
Boost productivity with AI-generated job creation, real-time quoting, and smart inventory management, all working together to streamline field operations end to end.
AI-Powered Job Automation
Eliminate manual data entry with Fieldmagic AI, which uses OpenAI to read PDF work orders, extract job details, and auto-create jobs with line items and pricing. This enables fast, accurate job creation straight from your inbox.
On-the-Go Quoting & Invoicing
Generate quotes and invoices with seamless integration into Xero, MYOB, and QuickBooks. Technicians can capture time, materials, and service reports instantly, keeping billing accurate and efficient.
Smarter Product & Inventory Management
Organise your product catalogue into folders, link commonly used items to your asset types, and track supplier pricing and stock levels from within your quotes. Easily bulk import and update your supplier’s product list in seconds using the built-in import wizard.
Reporting & Visibility for Full Control
Make better decisions and ensure your team stays on track with live operational visibility. Fieldmagic allows you to track asset histories, monitor technician performance, and generate compliance reports, all while providing custom dashboards for real-time access to job statuses, schedules, and task progress, ensuring deadlines are met and regulatory requirements are maintained.
Out of the Box Dashboards
Our platform provides out of the box dashboards that give you insights into sales, quoting, job management, asset reporting and business trends.
Advanced Report Builder
For anything a little bit custom, we offer a drag and drop report and dashboard builder, which allows you to create bespoke high performance reports with clickable dashboards that drill down into your data.
Data Warehouse
Need something a bit outside the box? No problem! We're kind of nerdy at Fieldmagic, and we love a good data warehouse. What does this mean? We give you near real-time access to a database that's updated every 10 minutes, which allows you to create bespoke reports in any tool - the most popular are the free Google Looker Studio and PowerBI.
Streamlined Job Scheduling & Dispatch
Easily schedule and assign inspection work with drag-and-drop planning, geolocation mapping and real-time technician availability. This keeps urgent and recurring inspections on track while maintaining consistency, compliance and clear asset oversight.
Effortless Scheduling
Use drag-and-drop calendar functionality to quickly assign and schedule inspection tasks with ease.
Real-Time Tracking
Leverage geolocation mapping to ensure the right technician is dispatched to the right job, on time.
Seamless Recurring Maintenance
Keep every inspection cycle on time and fully compliant. Automated scheduling manages thousands of assets for you, reducing manual workload and preventing missed obligations.
Customer Portal for Asset Management & Inspection Compliance
Give your clients a simple, connected way to track inspections, monitor asset history and stay compliant, all within a single, secure portal.
By centralising every touchpoint, Fieldmagic improves transparency, speeds up communication and reduces manual follow-ups, creating a more efficient experience for both your team and your clients.
Real-time Inspection & Asset Visibility
Fieldmagic gives clients instant access to inspection results, asset records and compliance documentation, enabling faster decisions and a more organised approach to ongoing servicing.
Streamlined Communication & Approvals
With job requests, quote approvals, invoices and reports all managed in one place, Fieldmagic reduces delays and creates a smoother, more professional workflow across every contract.
Van Level Inventory Management
Real-time inventory tracking across warehouses, vans and job sites, fully integrated to support fast, accurate and connected field operations.
See live stock levels when quoting
When creating quotes, we provide a breakdown of stock levels for each part, along with preferred suppliers and lead times
Stock management enabled for mobile
Perform stock takes from mobile, or transfer stock from one location to another, directly from the mobile app.
Streamline your stock ordering process
With stock ordering wizards that allow you to easily generate purchase orders from current stock levels and stock reorder levels set for each location, we take the manual work out of maintaining your stock levels.
TESTIMONIALS
What others are saying
"Exactly what we needed - cost effective, smart, adaptable, responsive, well suported."
"Excellent. Data setup and import will require some help, but once we got started we found it easy and accurate. Actual use of the product is simple and reliable. Support is great, and communication and responsiveness is excellent." - Graham, Australia
"Highly recommend this"
"It is very easy to use and train new people to use. It really has not given us any problems over the 3 years that we have used it. It is also really good for our customers as it has an awesome and simple asset tracking system. We also store all our customer data in FM." - Winston, Australia
Find the Perfect Plan for Your Business
Explore transparent pricing options, feature breakdowns, and select the best value for your investment.
Starter
Full Online Booking, Pipelines, Social Cal, Website Builder, And More!
Nurture & Close Leads Into Customers
All The Tools To Capture More Leads
Single Account - Setup 1 Client Or Use For Your Own Agency
Api Access - Integrate With Anything
Unlimited Sub-Accounts
Unlimited Contacts & Users
Branded Desktop App
SaaS Mode
Email / Phone / Text Rebilling
Split Testing
Advanced API Access
Agent Reporting
AI Conversational Bot
Unlimited
Full Online Booking, Pipelines, Social Cal, Website Builder, And More!
Nurture & Close Leads Into Customers
All The Tools To Capture More Leads
Single Account - Setup 1 Client Or Use For Your Own Agency
Api Access - Integrate With Anything
Unlimited Sub-Accounts
Unlimited Contacts & Users
Branded Desktop App
SaaS Mode
Email / Phone / Text Rebilling
Split Testing
Advanced API Access
Agent Reporting
AI Conversational Bot
Pro Plan
Full Online Booking, Pipelines, Social Cal, Website Builder, And More!
Nurture & Close Leads Into Customers
All The Tools To Capture More Leads
Single Account - Setup 1 Client Or Use For Your Own Agency
Api Access - Integrate With Anything
Unlimited Sub-Accounts
Unlimited Contacts & Users
Branded Desktop App
SaaS Mode
Email / Phone / Text Rebilling
Split Testing
Advanced API Access
Agent Reporting
AI Conversational Bot
Frequently Asked Questions
What are the key differences between Advanced & Enterprise?
The enterprise product gives you access to every feature we have available. Every new feature that's released, every advanced feature in the platform - you get it. The advanced product is still very capable, but misses certain features such as the stock management.
Do all versions of the platform support offline access?
Absolutely - we believe offline access is a critical component of any field service platform - whether you're working in a basement or in the Australian outback, you need to be able to operate without a data connection.
Can you visit us onsite during the rollout process?
Of course - we actually encourage this for deployments that are larger than 20 users. However, it is something that we do charge consulting fees for - just reach out and we can have a conversation about the options here.
Can you help us migrate from our current system?
Absolutely. For migrations, you can do this yourself using our import wizard, or we can do a more complete migration. We have a number of packages, but have done near complete migrations from platforms such as Jobber, SimPro and ServiceM8 to name but a few. Just reach out if you'd like us to quote to make this process simpler. We can also provide you with a historical reference of your data via Google BigQuery so that you always have it there to look it up.
How can I be sure that my data is safe?
Fieldmagic has been designed from the ground to maximise reliability. That means automatic failover of servers, multiple backup server locations and automatic recovery. All media is stored on Amazon S3, which has a reliability guarantee of 99.999999999%. We also give you near real-time access to your data warehouse, which gives you full access to your data at all times.
How long has Fielmagic been around?
The company behind Fieldmagic (CRM Online Australia) was started in 2006 as a consulting organisation. That company is still around, but Fieldmagic itself was created as a product for the first time in 2016. It has been through many iterations since then and continues to rapidly improve.